John has over 25 years of management consultancy and training experience with corporations, academic institutions and non-profit organizations. A leader and trainer, John is well-versed in the art of people motivation and his warm personality has endeared him to many.

His expertise includes leadership coaching, team effectiveness, change management and interpersonal skills. He is expert in mediation and conflict management, and is a Mediation Consultant with the Subordinate Courts in Singapore and a member of the prestigious Society of Professionals in Dispute Resolution and the National Institute of Dispute Resolution based in USA.

He also serves as consultant to companies such as Singapore Airlines, American Standard and Beca Carter Hollings & Ferner. He received his Ph.D. in interpersonal communication from Northwestern University, USA. In the words of Professor Michael Roloff, Chairman, Northwestern University Communications Studies Department, John is "an effective communicator, articulate, organized and personable."

Gunnar has a Ph.D. in Philosophy and has completed undergraduate work in economics and exercise science. He has studied at Harvard University (Boston, USA) and Occidental College (Los Angeles, USA). Additionally, he has taught in and traveled to many countries throughout Asia and the Middle East.

Having been involved in a variety of cross-cultural experiences, Gunnar has both great cultural sensitivities and strong interpersonal skills which allow him to relate well to all of his clients. Gunnar has considerable analytical competencies, his ability to diagnose accurately and provide keen insights into both organizational and personal challenges make him a superb consultant. He has conducted many teaching and training programs and his effective communication skills, coupled with great clarity of thought has endeared him to many of his participants.

He used to run his own real estate development company in California for the past five years. Involved in all aspects of residential construction, he managed teams of sub-contractors as well as all financial and legal negotiations. Additionally, while pursuing his academic credentials, he directed a non-profit organization for several years overseeing a staff of fifty.

Gunnar has spent a good portion of his life in athletics and was a nationally ranked pole vaulter in the US. He is currently the record holder for his college and has been inducted into the Occidental Hall of Fame. He volunteers his time as a USA Track & Field coach assisting in Olympic development programs in Asia. His experiences in the athletic arena translate well to the marketplace, especially in his coaching and training sessions.

Lisa Lee-Miller is well known for both her relational skills and her wide range of professional experiences.  She completed her Masters degree in Intercultural Studies with a concentration in leadership and has an undergraduate degree from Wellesley College in Boston. Born in Korea but raised and educated in the U.S., her passion for leadership training and development as well as cross-cultural exchange is a natural fit with her background and educational pursuits.  She has also traveled to nearly 30 countries teaching, working, and researching.

After undergraduate studies in Boston, Lisa worked in Washington DC with a telecommunications-engineering company where she assisted in the management of engineering consultants.  Later she moved to Los Angeles and worked in a graduate school as a recruiter and admissions chair.  For the past five years Lisa and her husband have been running their own real estate development company in California. Lisa is a licensed agent with a wide range of clients and experiences in contract negotiations, marketing and sales.

Lisa is a certified executive coach with Linkage USA.  Lisa and her husband have moved to Singapore to further their business portfolio.

Thomas is a service industry professional and has extensive experience in service excellence training. He develops and delivers customer service programs to individuals and organizations, enabling them to strengthen their service culture. He takes the solution-focused approach in achieving service excellence for his clients.

Prior to his present role, Thomas was with Singapore Airlines serving as In-Flight Supervisor, Senior Training Executive and Service Standards Auditor for over 36 years. He was responsible for training all ranks of flight managers in attaining the service standards that they are renowned for. He was also principal corporate trainer in delivering a cross-functional teamwork program involving pilots, station managers, engineers and cabin staff. He is certified by Airbus to train aircrew in fatigue management.

In his present role as consultant, Thomas shares his vast experience in customer service from the airline industry. A motivational facilitator, he helps people to realize their full potential using activities that are enjoyable and fun. He is able to create training sessions that allow participants to share their experiences with management, providing useful feedback for organizational growth. He uses coaching and processing skills to elicit the best from his participants.

Thomas obtained his Masters in Social Science in Professional Counselling from the University of Swinburne (Aus). He is a registered state counsellor (Singapore). His professional diplomas in Training and Personnel Development were from the Singapore Institute of Management (SIM), where began his interest in developing people, service training and improving the service standards in companies. He has full ACTA certification by WDA in 2009. Maintaining an active lifestyle, besides running he swims daily and plays social tennis. His leisure pursuits include photography, reading and social work.

Stephen has trained executives in Asia and in Europe for the past 8 years. His specialty includes leadership development for new managers, coaching skills for middle managers, performance management, and consulting on human resource development projects. His leadership programs are recommended programs for 2 global organizations headquartered in Singapore for their managers in the Asia Pacific.

He is fully accredited in the Myers-Briggs Type Indicator® (MBTI), Foundation Manager 3600 Survey, FIRO-BTM, DiSC and the Team Management System (TMS) profiling tools, the Centre of Creative Leadership (CCL) 3600 feedback tools, Benchmarks and Skillscope and a wide range of other instruments.

He was Regional Learning Advisor of Learning & Development at ABN AMRO Bank and Country Training Manager for JP Morgan. He was an Imaging Technology consultant with Andersen Consulting in Canada. Stephen has worked on assignments with multinationals headquartered in Singapore such as Reed Business Information, Deutsche Bank, Reuters, American Express, including the Housing Development Board and the National University of Singapore.

He holds a Masters in Human Resource Development from George Washington University and is currently lecturing on Strategic Change Management at the Singapore Human Resource Institute (SHRI).

Peng Soon’s expertise lie in the areas of group dynamics, leadership development and organizational change. He has over 25 years of experience in human resource development in his corporate career in the banking and manufacturing sector before he established his training consultancy - Learning and Performance Systems – in 1997.

Peng Soon consults with both the private and public sectors in Singapore, as well as regionally. He has spoken at local and international conferences including the American Society for Training & Development International Conference and Exposition in San Francisco in 1998. He holds a Doctor of Education, specializing in organizational change, from The George Washington University, and a Masters of Arts in Human Resource Development (MAHRD) from the same university.

Peng Soon is the recipient of the Ralph Upson Stone Award Awarded by The George Washington University for the best doctoral student entering the dissertation phase of the doctoral studies “who possesses academic excellence, and who represents and actualizes the self-less development of others”. He also holds a Bachelor of Arts from the University of Singapore, a Diploma in Banking & Finance, and a Diploma in Training & Development Management.

Joan has 15 years of training and development experience. She started with Hewlett Packard (Singapore) facilitating employee and management development programs including Communication, Managing at HP, Performance Evaluation, Selection & Interviewing and Telephone Skills. Whilst living in Hong Kong for 10 years, she was involved in leadership roles and managing teams for community groups.

She joined Meta in 1999 and has since trained for and consulted with clients such as Beca-Carter Hollings, BHLB-Pacific Trust (Malaysia), HDB, MCDS, National Association of Travel Agents (NATAS), Singapore Academy of Law, and SIA Engineering Division in programs ranging from Affirmation, Communication & Relationships, Customer Service Excellence, Managing Conflicts and Teambuilding.

Outside of work, Joan keeps her energy high with a great passion for people. She renders herself in community service to the widows and the fatherless and is a volunteer-counselor to others in need. To keep herself fit and trim, she takes regular brisk walks early in the morning and plays the occasional game of tennis.

Mrs Lim Chye Tin is currently the Dean of the Academy of Principals and a special consultant to the Ministry of Education’s Gifted Education Branch, helping with the conceptualization and organization of their upcoming ‘APEC conference on Giftedness.’

Prior to this appointment, Mrs Lim served as the Principal of St. Andrew’s Junior College. Her tenure there included considerable involvement in the planning, design, development and relocation of SAJC to the current St Andrew’s Village. Mrs Lim held other appointments, including being the principal of Outram Secondary School; the head of the Science Department at Bukit Merah Secondary School; a Specialist Science Inspector, in Curriculum Planning Branch of the Ministry of Education.

As a member of the Ministry of Education HQ, Mrs Lim was a Senior Inspector of schools where she supervised a group of secondary schools in the west zone. Her appointment as Deputy Director of Staff Training followed. In this capacity she developed the Training Framework for all categories of staff in the schools as well as the Training Administration System, subsequently also used by the Civil Service college.

She led the drive towards People Developer Standards in the Ministry of Education as well as in selected schools. At various times in her career, Chye Tin has been Chairman of the Science Teachers’ Association, Chairman of Singapore Educational Administration Society, Chairman of Principals’ Academy Inc, as well as Chairman of the South Zone Schools Sports Council. She was part of the pro-tem committee looking into the formation of the Academy of Principals and has been a member of the APS board since its inception.

Daniel has 19 years experience in the hospitality industry working with/in key deluxe properties in Asia, consulting on-going and opening new establishments. He has worked and consulted for hotels (15 years with Hyatt International, holding senior positions in key properties in Singapore, Shanghai, opening properties in China and Japan, was also the Area Specialist for Room Operations in both South East Asia and also China for Hyatt)
 
Among his many experiences, Daniel worked for a high profile Town Club in Singapore as it’s Chief Operating Officer; head of the opening team setting up a high-end boutique hotel in Shanghai, dealing will all aspects of the set up, from recruitment, engineering, building design, interior decorations, licencing and permits, and coordination with various authorities and govermental departments.
 
Daniel has consulted with up-scale serviced residences in Kuala Lumpur, Malaysia; a high-end boutique hotel in Bangkok, Thailand and an up-coming wholesale/retail Coffee brand in Los Angeles, USA.
 
His main area of expertise is in Operational Management, Revenue Management and the Sales and Marketing functions of the establishments. Through his extensive experience in senior management, he also process knowledge of technical related, engineering Management.
 
Daniel has experience in dealing and advising on weathering both positive and negative economic cycles in the operations and has the ability to recommend turnkey solutions and also advising establishments to be adaptive to ever-changing environments in terms of aligning establishing operations to gain maximum mileage from the differing stages of the economic cycle. He enjoys working in in challenging atmospheres.
 
He is an advocate of the humanistic approach to management, working through teams and building up foundations.   He looks at creative methods to bring live to often mundane and routine practices. He is also a firm believer that what differentiates the quality establishments from mediocrity is having innovative, consistent service and programs which appeal to the targeted clientele.
 
Daniel enjoys a balanced life between work and his family. He delights in the simple pleasures of life like having a good meal and having fun with the family and friends. He likes to have a swim and picks up interesting journals to read.